Contact Us

Get in Touch with VEJA

We’re here to assist you with any questions, concerns, or feedback about our products, orders, or services. Whether you need help with a purchase, want to learn more about our sustainability initiatives, or have a general inquiry, our team is ready to support you.

Contact Information

  • Physical Address: 4224 Marcus Street, Wrightsville, Georgia 31096, USA (for correspondence or returns, where applicable)

How We Can Help

To ensure we address your needs promptly, please reference the relevant category below when reaching out:
  • Order Assistance: Questions about order status, shipping, delivery, modifications, or cancellations.
  • Returns & Refunds: Inquiries about return eligibility, return process, or refund status.
  • Product Information: Details about materials, sizes, colors, sustainability practices, or product availability.
  • Account Support: Help with account registration, login issues, password resets, or updating personal information.
  • Feedback & Suggestions: Share your thoughts about our website, products, or services to help us improve.
  • Other Inquiries: Any additional questions not covered above (e.g., partnership requests, press inquiries).

Communication Guidelines

  • We aim to respond to all email inquiries within 1–2 business days. For urgent matters, please clearly indicate "URGENT" in the subject line of your email.
  • When contacting us, please include your full name, order number (if applicable), and a detailed description of your inquiry to help us resolve your issue efficiently.
  • For returns or product-related concerns, attaching photos (e.g., defective items, packaging) can assist in faster resolution.
  • All communications with our team are treated with confidentiality, in line with our Privacy Policy.

Stay Connected

While we don’t offer phone support at this time, our email team is dedicated to providing thorough and timely responses. For the latest updates on new products, sustainability projects, and promotions, visit our website regularly or follow our social media channels (links available on the homepage).
We value your trust and are committed to making your experience with VEJA as smooth and enjoyable as possible. Thank you for choosing sustainable fashion—we look forward to hearing from you!